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diff --git a/help/C/evolution-faq.sgml b/help/C/evolution-faq.sgml deleted file mode 100644 index 80650fdbd3..0000000000 --- a/help/C/evolution-faq.sgml +++ /dev/null @@ -1,957 +0,0 @@ -<!-- -<!DOCTYPE appendix PUBLIC "-//GNOME//DTD DocBook PNG Variant V1.1//EN"> ---> -<appendix id="evolution-faq"> - <title>Frequently Asked Questions About Ximian Evolution</title> - <para> - Here are some frequently asked questions about the - <application>Evolution</application> groupware suite from - Ximian. If you have a question that's not listed, you can - contact us at evolve@ximian.com. - </para> - - <sect1 id="faq-features"> - <title>Features</title> - - <qandaset> - - <qandaentry> - <question> - <para> - How can I use Evolution with Microsoft Exchange or Lotus Notes? - </para> - </question> - <answer> - <para> - If your server uses standard open protocols like IMAP, - LDAP, POP, and SMTP, you can use Evolution with it. You - can share addresses with vCards and calendar items with - iCal appointments. - </para> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - Can I use Evolution with KDE? - </para> - </question> - <answer> - <para> - Evolution will work fine in KDE. You will need to - install all of the GNOME libraries that it depends on. - Also, certain configuration options, such as default - fonts and the message editor keybinding behavior, must be - changed using the GNOME Control Center application (this - will also run from within KDE). - </para> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - How can I remove or rename a folder? - </para> - </question> - <answer> - <para> - Right-click on the folder and select the - <guimenuitem>Delete</guimenuitem> or - <guimenuitem>Rename</guimenuitem> items. - </para> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - Why doesn't drag and drop between folders seem to work? - </para> - </question> - <answer> - <para> - The implementation isn't finished, although it's nearly done. - </para> - - <para> - In the meantime, right-click on the folders or messages - you want to move, and select the - <guimenuitem>Move</guimenuitem> or - <guimenuitem>Copy</guimenuitem> options. - </para> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - Can I read mail from a mailbox file created by some other - application (e.g. Mutt) without importing mail from it? - </para> - </question> - <answer> - <para> - No, but it's a planned feature. - </para> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - Can Evolution sync with my Palm OS (tm) device? - </para> - </question> - <answer> - <para> - Yes. However, it is not yet stable enough for general - release and we do not yet ship Evolution with Palm - synchronization enabled default. Until we do, you will - need to compile this in yourself. Check the - <filename>README</filename> file for additional - information on the requirements. Full compatibility and - synchronization for calendar and addressbook applications - on Palm devices will be implemented and shipped soon. - </para> - </answer> - </qandaentry> - <qandaentry> - <question> - <para> - What is the difference between a virtual folder (vfolder) - and a regular folder? - </para> - </question> - <answer> - <para> - A virtual folder is like a saved search: it is a view of - your mail. Regular folders actually contain the mail - messages. You can have one message be in multiple virtual - folders, but only in one regular folder. See the section - in the Evolution manual about virtual folders for more - information. - </para> - </answer> - </qandaentry> - <qandaentry> - <question> - <para> - Can Evolution spell-check messages while I compose them? - </para> - </question> - <answer> - <para> - Yes. The Evolution composer is able to highlight - mis-spelled word on the fly as you type them, and also - give you suggestions for possible corrections. In order - for this to work you need the - <filename>gnome-spell</filename> component, which is not - shipped with Ximian GNOME yet. - </para> - - <para> - If you are brave enough, you can check out module - <filename>gnome-spell</filename> from the GNOME CVS and - compile it yourself. Check out its README file for a list - of <filename>gnome-spell</filename>'s requirements for - compilation. - </para> - - <para> - Note that you don't need to recompile Evolution after - installing <filename>gnome-spell</filename>; it will be - picked up automatically. - </para> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - Why can't I see the images that are contained in some HTML - mail messages. - </para> - </question> - <answer> - <para> - Evolution currently doesn't support this, but it's a - planned feature. It will be an option: many people like - to turn off the images because they use up bandwidth and can - be used to spy on your email reading habits. - </para> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - Can I change the font that Evolution uses to compose and - display mail messages? - </para> - </question> - <answer> - <para> - You have to change the GtkHTML settings for that: in the - GNOME Control Center, go to the "HTML Viewer" - configuration page, which is under the "Document Handlers" - category. - </para> - </answer> - </qandaentry> - <qandaentry> - <question> - <para> - How do I import my Outlook <filename>.pst</filename> files into Evolution? - </para> - </question> - <answer> - <para> - You cannot import these files directly into Evolution - because the <filename>.pst</filename> format is a - proprietary format. However, Mozilla Mail on Windows can - convert them into the <type>mbox</type> format, which can - then be imported by Evolution. - </para> - - <para> - To start importing your Outlook mail to Evolution, run - Mozilla Mail on Windows and select the - <menuchoice><guimenu>File</guimenu><guimenuitem>Import...</guimenuitem></menuchoice> - to begin. Then select that you wish to import Mail from - Outlook. Once Mozilla has imported all your mail, reboot - your computer into Linux. - </para> - - <para> - Mount your Windows partition in Linux and run Evolution to - begin importing your mail. Select - <menuchoice><guimenu>File</guimenu><guimenuitem>Import - File...</guimenuitem></menuchoice> to start importing. Set - the file type to MBox (mbox) and click on - <guibutton>Browse</guibutton> to select the mail you want - to import. - </para> - - <para> - If you are the only user on Windows, the mail files will - be stored in <filename>/mnt/c/windows/Application - Data/Mozilla/Profiles/default/XXXX/Mail/imported.mail/</filename> - where <filename>/mnt/c/</filename> is your windows - partition mount point and XXXX is some collection of - numbers and digits ending in <filename>.slt</filename>. - </para> - - <para> - If there is more than one user, the file will be in - <filename>/mnt/c/windows/Profiles/USERNAME/XXXX/Mail/imported.mail/</filename> - where USERNAME is your Windows username. - </para> - - <para> - For each mail folder in Outlook, Mozilla will convert the - folder into one mbox file. To import all your mail, import - all the files without a <filename>.msf</filename> - extension. - </para> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - If Mozilla can import <filename>.pst</filename> files, why can't Evolution? - </para> - </question> - <answer> - <para> - Mozilla on Windows accesses the <filename>.pst</filename> - files through the <filename>MAPI.DLL</filename>, which is - only available on Windows. <filename>MAPI.DLL</filename> - is the only way to access <filename>.pst</filename> files - and Evolution cannot use this DLL in Linux. - </para> - </answer> - </qandaentry> - <qandaentry> - <question> - <para> - Will there be an Evolution server? How about a text-based or web-based front end? - </para> - </question> - <answer> - <para> - Of course, we can't comment on unannounced future product - plans, but Evolution's architecture would permit the - existence of that kind of software. If there is enough - demand for such software we will consider moving in that - direction. - </para> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - Will Evolution make a good mocha? - </para> - </question> - <answer> - <para> - Only espresso is planned, but you can easily plug in a chocolate component. - </para> - </answer> - </qandaentry> - - </qandaset> - </sect1> - - - <!-- Section: Getting and compiling --> - - <sect1 id="faq-get-and-compile"> - <title> - Getting and Compiling Evolution - </title> - <qandaset> - <qandaentry> - <question> - <para> - Where can I get the latest Evolution release? - </para> - </question> - <answer> - <para> - There are two ways to install the latest Evolution - release: - <itemizedlist> - <listitem> - <para> - If you have Ximian GNOME installed, you can start - Red Carpet, Ximian's software updating system, and - subscribe to the Evolution channel. This will let - you install a binary for the latest release, and - will also warn you when a new version has been made - available. - </para> - </listitem> - - <listitem> - <para> - If you want to compile from source, you can - download the latest official Evolution tarball - from: - </para> - - <para> - <ulink url="ftp://ftp.gnome.org/pub/GNOME/unstable/sources/evolution"> - ftp://ftp.gnome.org/pub/GNOME/unstable/sources/evolution</ulink> - </para> - </listitem> - </itemizedlist> - </para> - </answer> - </qandaentry> - <qandaentry> - <question> - <para> - Are binary snapshots available? - </para> - </question> - <answer> - <para> - Yes, if you have Ximian GNOME installed. Just run Red - Carpet and subscribe to the Evolution Snapshot channel. - </para> - - <para> - You can check the status of snapshots at - <ulink url="http://primates.ximian.com/~snapshot">http://primates.ximian.com/~snapshot</ulink>. - </para> - </answer> - </qandaentry> - <qandaentry> - <question> - <para> - Why isn't a new snapshot available today? - </para> - </question> - <answer> - <para> - Sometimes the build might fail because of problems with - the source on CVS. In this case, just wait for next day's - snapshot. - </para> - </answer> - </qandaentry> - <qandaentry> - <question> - <para> - How do I get Evolution from CVS? - </para> - </question> - <answer> - <para> - If you already have - <ulink url="http://cvs.gnome.org">GNOME CVS</ulink> access, - simply check out the following modules: evolution, - gtkhtml, gal. - </para> - <para> - If you don't have a CVS account, you can use anoncvs - instead. Bear in mind that anoncvs is only synchronized once - a day, and code received from anoncvs may not be latest - version available. - </para> - - <para> - Before using the anoncvs server, you have to log into it. - This only needs to be done once. Use this command: - </para> - - <programlisting> - cvs -z3 -d :pserver:anonymous@anoncvs.gnome.org:/cvs/gnome login - </programlisting> - - <para> - Then you can retrieve the modules needed to compile Evolution - using the following command: - </para> - - <programlisting> - cvs -z3 -d :pserver:anonymous@anoncvs.gnome.org:/cvs/gnome co evolution gtkhtml gal - </programlisting> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - How should I compile Evolution avoiding conflicts with my - existing GNOME installation? - </para> - </question> - <answer> - <para> - The best way is to install Evolution into a separate prefix. - In order to specify a non-default installation prefix, you - can pass the <parameter>--prefix</parameter> option to - <filename>configure</filename> or - <filename>autogen.sh</filename>. For example: - </para> - - <programlisting> - cd /cvs/evolution - ./autogen.sh --prefix=/opt/gnome - </programlisting> - - <para> - If you install Evolution and the Evolution libraries in a - non-standard prefix, make sure you set the appropriate - environment variables in the startup script for Evolution: - </para> - - <programlisting> - export PATH=/opt/gnome:$PATH - export GNOME_PATH=/opt/gnome:/usr - </programlisting> - - <para> - You may also need to add <filename>$prefix/lib</filename> - (e.g. <filename>/opt/gnome/lib</filename>) to your - <filename>/etc/ld.so.conf</filename>. Of course, this will - not work for systems which do not use ld.so.conf, such as - HP-UX. - </para> - </answer> - </qandaentry> - <qandaentry> - <question> - <para> - I get the error message: <computeroutput>make: *** No rule - to make target - `all-no-@BUILD_INCLUDED_LIBINTL@'</computeroutput> - </para> - </question> - <answer> - <para> - You probably have <filename>gettext</filename> 0.10.36 or - later installed. Try downgrading to 0.10.35; - unfortunately, 0.10.36 introduced some incompatibilities - with the current <filename>xml-i18n-tools</filename>. - </para> - </answer> - </qandaentry> - </qandaset> - </sect1> - - <sect1 id="faq-trouble"> - <title>Troubleshooting</title> - <qandaset> - <qandaentry> - <question> - <para> - I get <computeroutput>Cannot initialize the Evolution - shell</computeroutput>. - </para> - </question> - <answer> - <para> - There are a number of things that can cause this error. - Check that: - </para> - - <itemizedlist> - <listitem> - <para> - <filename>oafd</filename> is listed in your <envar>PATH</envar> - environment variable. - </para> - </listitem> - - <listitem> - <para> - <filename>GNOME_Evolution_Shell.oaf</filename> and - the other - <filename>GNOME_Evolution_*.oaf</filename> files are - readable and installed in - <filename>$prefix/share/oaf</filename>, where - <filename>$prefix</filename> is one of the prefixes - listed in <envar>GNOME_PATH</envar> or - <envar>OAF_INFO_PATH</envar>. (These variables are - supposed to contain $PATH-like colon-separated lists of - paths. If the installation prefix for Evolution is - different from that). Run `oaf-slay' once before running - `evolution' again if you change $GNOME_PATH or - $OAF_INFO_PATH. - </para> - </listitem> - - <listitem> - <para> - <filename>evolution</filename>, - <filename>evolution-mail</filename> and the other - <filename>evolution-*</filename> executables are in your - $PATH. - </para> - </listitem> - </itemizedlist> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - I get <computeroutput>Cannot open composer window</computeroutput>. - </para> - </question> - <answer> - <para> - This actually means that Evolution cannot activate the HTML - editor component from GtkHTML. The comments in the previous - answer still apply; also make sure that - <command>gnome-gtkhtml-editor</command> is in your - <envar>PATH</envar>. - </para> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - I updated Evolution and now my addressbook information is gone! - What should I do? - </para> - </question> - <answer> - <para> - Evolution uses the <filename>libdb</filename> library to - handle the addressbook database. Two versions of - <filename>libdb</filename> can be used with Evolution: version - 1.88 and version 2. - </para> - - <para> - Unfortunately, an Evolution executable that is linked against - a certain version of <filename>libdb</filename> will only be - able to read addressbook files written by another Evolution - executable that is linked with the same version of the - library. If your addressbook is not readable by Evolution - anymore, it probably means that you used to have Evolution - linked with a certain version of <filename>libdb</filename>, - but now it gets linked to a different version. - </para> - - <para> - Because of the way <filename>libdb</filename> is designed, it - is not easy for Evolution to automatically do the conversion - between the two formats. But, if your Evolution used to be - linked against version 1.85 and now is linked to version 2, - there is a very simple way to convert the database and recover - your data. - </para> - - <itemizedlist> - - <listitem> - <para> - First of all, check the format of the database using the - <command>file</command> command: - </para> - - <programlisting> - file ~/evolution/local/Contacts/addressbook.db - </programlisting> - - <para> - You want version 1.85 there. If your version is 2, then - your current Evolution is probably linked against - version 1.85 and you cannot convert the database to the - old format. To do that, follow these instructions: - </para> - </listitem> - - <listitem> - <para> - Quit Evolution. - </para> - </listitem> - - <listitem> - <para> - Make a copy of the addressbook database for backup - purposes, then move the original out of the way. - </para> - - <programlisting> - cd ~/evolution/local/Contacts - cp addressbook.db addressbook.db.backup - mv addressbook.db addressbook.db.tmp - </programlisting> - </listitem> - - <listitem> - <para> - Convert the contacts to the new format using - <command>db_dump185</command> and - <command>db_load</command>: - </para> - - <programlisting> - db_dump185 addressbook.db.tmp | db_load ~/evolution/local/Contacts/addressbook.db - </programlisting> - </listitem> - - <listitem> - <para> - Restart Evolution. - </para> - </listitem> - - </itemizedlist> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - Evolution reported an error when trying to retrieve from my - local spool in <filename>/var/spool/mail/username</filename>. Why? - </para> - </question> - <answer> - <para> - Evolution doesn't have an external helper for moving mail, - so <filename>/var/spool/mail/</filename> must be writable - by you. Try this: - </para> - - <programlisting> - chmod 1777 /var/spool/mail - </programlisting> - - <para> - We're working on a solution to this problem now. - </para> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - Evolution crashes reporting that it couldn't allocate N - billion bytes; how do I fix this? - </para> - </question> - <answer> - <para> - This usually happens when a component tries talking a - certain version of a CORBA interface to another component - that supports a different version. For example, this can - happen when you recompile and install a single component - without recompiling/installing the rest of Evolution. - </para> - - <para> - If you run into this problem, make sure all the components - are compiled and installed at the same time. This also - applies to GtkHTML upgrades; after upgrading and - installing a newer GtkHTML, always re-compile and - re-install Evolution against it. - </para> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - What is <command>killev</command> and why do I need to use it? - </para> - </question> - <answer> - <para> - Evolution is actually made up of several components that run - as separate processes. Evolution's shell is not very good - at cleaning up stale processes, so it is possible that - sometimes already-running components cause unexpected and/or - broken behavior. - </para> - - <para> - It's always a good idea to run <command>killev</command> - after a crash in Evolution, especially if the Evolution - shell itself crashed. (If a component crashes instead, you - should try to exit the shell cleanly first, so you give a - chance to the other components to clean things up properly.) - </para> - </answer> - </qandaentry> - - <qandaentry> - <question> - <para> - What is <command>oaf-slay</command> and why do I need to use it? - </para> - </question> - <answer> - <para> - <command>oaf-slay</command> is an utility which comes with - OAF, the Object Activation Framework that is used in the - GNOME Desktop to activate components. It will kill the - object activation daemon (<command>oafd</command>) as well - as all the active components on the system. - </para> - - <para> - Using <command>oaf-slay</command> - <command>oaf-slay</command> is quite drastic and can cause - problems with other programs that use oaf, especially with - <application>Nautilus</application>. To avoid problems, do - not run <command>oaf-slay</command> while you are in GNOME. - </para> - </answer> - </qandaentry> - </qandaset> - </sect1> - - <sect1 id="faq-debugging"> - <title>Questions about Bugs and Debugging</title> - <para> - Find a bug? Here's how to help us fix it! - </para> - - <qandaset> - <qandaentry> - <question> - <para> - Where should I report bugs for Evolution? - </para> - </question> - <answer> - <para> - You can use the GNOME Bug Report Tool - (<command>bug-buddy</command>), or report bugs to the - Ximian bug reporting system (Bugzilla), located at <ulink - url="http://bugzilla.ximian.com">http://bugzilla.ximian.com</ulink>. - </para> - - <para> - Please use the query function to check if a bug has been - submitted already, so that we avoid duplicate reports. - </para> - </answer> - </qandaentry> - - - <qandaentry> - <question> - <para> - What is a stack trace (backtrace) and how do I get one? - </para> - </question> - <answer> - <para> - A stack trace is a list of the chain of function calls - that lead to some point in the program. Typically, you - want to get a stack trace when Evolution crashes or - hangs and you want to try to figure out where in the - code that happened and why. For this reason, stack - traces are extremely useful for the Evolution - developers, so it's important that you learn how to get - them, and include them in crash reports. The - <application>bug-buddy</application> tool can get and - submit a stack trace for you. If you want to do it by - yourself, here's how: - </para> - <para> - First of all, in order to get a stack trace, your - executable (and possibly the libraries) must be compiled - with debugging symbols. Debugging symbols are created by - default if you compile from CVS, and are included in the - snapshot builds. If you decide to compile by yourself - with some custom CFLAGS value, make sure -g is included - in them. - </para> - <para> - Finally, you must put the component that crashes through - <application>gdb</application>, the GNU debugging tool. - To do so, make sure all the components are dead (exit - Evolution and run <command>killev</command>), then run the - following command: - <programlisting> - <command>gdb name-of-component</command> - </programlisting> - - Where "name-of-component" is the name of the component that - crashed. - </para> - <para> - Then, at the gdb prompt, type r (for "run") and wait a - few seconds to make sure the component has registered - with the name service. Then start - <application>Evolution</application> normally from a - different terminal. - </para> - <para> - When you have started - <application>Evolution</application>, reproduce the - crash, and go back to the terminal where you ran gdb. If - the component crashed, you should have a prompt there; - otherwise, just hit Control+C. At the prompt, type - <command>info threads</command>. This will give you a - screen that looks like this: - </para> - <para> - <programlisting> -(gdb) info threads - 8 Thread 6151 (LWP 14908) 0x409778fe in sigsuspend () from /lib/libc.so.6 - 7 Thread 5126 (LWP 14907) 0x409778fe in sigsuspend () from /lib/libc.so.6 - 6 Thread 4101 (LWP 1007) 0x409778fe in sigsuspend () from /lib/libc.so.6 - 5 Thread 3076 (LWP 1006) 0x409778fe in sigsuspend () from /lib/libc.so.6 - 4 Thread 2051 (LWP 1005) 0x409778fe in sigsuspend () from /lib/libc.so.6 - 3 Thread 1026 (LWP 1004) 0x409778fe in sigsuspend () from /lib/libc.so.6 - 2 Thread 2049 (LWP 1003) 0x40a10d90 in poll () from /lib/libc.so.6 - 1 Thread 1024 (LWP 995) 0x40a10d90 in poll () from /lib/libc.so.6 - </programlisting> - - For the most part, only - <application>evolution-mail</application> will have more - than one thread. - </para> - <para> - Now, for each of the threads listed, type the following commands: -<programlisting> -thread N -bt -</programlisting> - Where 'N' is the number of the thread (in this example, 1 - through 8). - </para> - <para> - Cut and paste all the output gdb gives you into a text - file. You can quit gdb by typing - <userinput>quit</userinput> - </para> - <para> - If you prefer, you can start gdb while a process is - running. You'll want to do this right after a crash dialog - appears, but before hitting "OK" or "Submit bug report". - Start <application>gdb</application> as above, but instead - of using <userinput>r</userinput>, type <userinput>attach - PID</userinput> where PID is the process ID of the - component you want to debug. - </para> - <para> - If that sounds too complicated, you can always use - <command>bug-buddy</command> to get and submit the stack - trace. - </para> - </answer> - </qandaentry> - <qandaentry> - <question> - <para> - A component of evolution crashed, but since the rest of - evolution stayed up, I couldn't use bug-buddy to get a - stack trace. How can I use gdb to get a stack trace of - the component? - </para> - </question> - <answer> - <para> - To trace a failing component (in this example, evolution-mail): - <orderedlist numeration="arabic"> - <listitem> - <para> - Open two terminals. - </para> - </listitem> - <listitem> - <para> - In one, type <command>gdb evolution-mail</command> - . Replace "evolution-mail" with the name of the - component that is crashing: evolution-addressbook, - evolution-calendar, etc.) - </para> - </listitem> - <listitem> - <para> - Once gdb starts, type <userinput>r</userinput> and - hit enter. Give it a few seconds, to make sure it - starts up completely. - </para> - </listitem> - <listitem> - <para> - In the second terminal, type - <command>evolution</command>. Do whatever you did - to cause the crash in the component you used in - step two. - </para> - </listitem> - <listitem> - <para> - When the crash occurs, type 'bt' in the first - terminal. - </para> - </listitem> - - <listitem> - <para> - Cut and paste the output into your bug report. - </para> - </listitem> - </orderedlist> - </para> - </answer> - </qandaentry> - </qandaset> - </sect1> - </appendix> - -<!-- Local Variables: --> <!-- indent-tabs-mode:nil --> <!-- End: --> - - - - |