aboutsummaryrefslogtreecommitdiffstats
path: root/doc/C/evolution-faq.sgml
blob: fa95b022a0b7b59591b0cab671b1d8757725fa3d (plain) (blame)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
620
621
622
623
624
625
626
627
628
629
630
631
632
633
634
635
636
637
638
639
640
641
642
643
644
645
646
647
648
649
650
651
652
653
654
655
656
657
658
659
660
661
662
663
664
665
666
667
668
669
670
671
672
673
674
675
676
677
678
679
680
681
682
683
684
685
686
687
688
689
690
691
692
693
694
695
696
697
698
699
700
701
702
703
704
705
706
707
708
709
710
711
712
713
714
715
716
717
718
719
720
721
722
723
724
725
726
727
728
729
730
731
732
733
734
735
736
737
738
739
740
741
742
743
744
745
746
747
748
749
750
751
752
753
754
755
756
757
758
759
760
761
762
763
764
765
766
767
768
769
770
771
772
773
774
775
776
777
778
779
780
781
782
783
784
785
786
787
788
789
790
791
792
793
794
795
796
797
798
799
800
801
802
803
804
805
806
807
808
809
810
811
812
813
814
815
816
817
818
819
820
821
822
823
824
825
826
827
828
829
830
831
832
833
834
835
836
837
838
839
840
841
842
843
844
845
846
847
848
849
850
851
852
853
854
855
856
857
858
859
860
861
862
863
864
865
866
867
868
869
870
871
872
873
874
875
876
877
878
879
880
881
882
883
884
885
886
887
888
889
<!--
<!DOCTYPE appendix PUBLIC "-//GNOME//DTD DocBook PNG Variant V1.1//EN">
-->
<appendix id="evolution-faq">
  <title>Frequently Asked Questions About Ximian Evolution</title>
  <para>
    Here are some frequently asked questions about the
    <application>Evolution</application> groupware suite from
    Ximian.
  </para>
  
  <!-- Section: Getting and compiling -->

  <sect1 id="get-and-compile">
    <title>
      Getting and Compiling Evolution
    </title>
    <qandaset>
      <qandaentry>
    <question>
      <para>
        Where can I get the latest Evolution release?
      </para>
    </question>
    <answer>
      <para>
        There are two ways to install the latest Evolution
        release:
        <itemizedlist>
          <listitem>
        <para>
              If you have Ximian GNOME installed, you can start
              Red Carpet, Ximian's software updating system, and
              subscribe to the Evolution channel.  This will let
              you install a binary for the latest release, and
              will also warn you when a new version has been made
              available.
            </para>
          </listitem>

          <listitem>
        <para>
          If you want to compile from source, you can
          download the latest official Evolution tarball
          from:
            </para>

        <para>
              <ulink url="ftp://ftp.gnome.org/pub/GNOME/unstable/sources/evolution">
            ftp://ftp.gnome.org/pub/GNOME/unstable/sources/evolution</ulink>
            </para>
          </listitem>
        </itemizedlist>
      </para>  
    </answer>      
      </qandaentry>
      <qandaentry>
    <question>
      <para>
        Are binary snapshots available?
      </para>
    </question>
    <answer>
      <para>
        Yes, if you have Ximian GNOME installed.  Just run Red
        Carpet and subscribe to the Evolution Snapshot channel.
      </para>

      <para>
        You can check the status of snapshots at
        <ulink url="http://primates.ximian.com/~snapshot">http://primates.ximian.com/~snapshot</ulink>.
      </para>
    </answer>
      </qandaentry>
      <qandaentry>
    <question>
      <para>
        Why isn't a new snapshot available today?
      </para>
    </question>
    <answer>
      <para>
        Sometimes the build might fail because of problems with
        the source on CVS.  In this case, just wait for next day's
        snapshot.
      </para>
    </answer>
      </qandaentry>
      <qandaentry>
    <question>
      <para>
        How do I get Evolution from CVS?
          </para>
    </question>
    <answer>
      <para>
        If you already have
        <ulink url="http://cvs.gnome.org">GNOME CVS</ulink> access,
        simply check out the following modules: evolution,
        gtkhtml, gal.
      </para>
      <para>
        If you don't have a CVS account, you can use anoncvs
        instead. Bear in mind that anoncvs is only synchronized once
        a day, and code received from anoncvs may not be latest
        version available.
      </para>

      <para>
        Before using the anoncvs server, you have to log into it.
        This only needs to be done once. Use this command:
      </para>

      <programlisting>
        cvs -z3 -d :pserver:anonymous@anoncvs.gnome.org:/cvs/gnome login
      </programlisting>

      <para>
        Then you can retrieve the modules needed to compile Evolution
        using the following command:
      </para>

      <programlisting>
        cvs -z3 -d :pserver:anonymous@anoncvs.gnome.org:/cvs/gnome co evolution gtkhtml gal
      </programlisting>
    </answer>
      </qandaentry>
      <qandaentry>
    <question>
      <para>
        How should I compile Evolution avoiding conflicts with my
        existing GNOME installation?
      </para>
    </question>
    <answer>
      <para>
        The best way is to install Evolution into a separate prefix.
        In order to specify a non-default installation prefix, you
        can pass the <parameter>--prefix</parameter> option to
        <filename>configure</filename> or
        <filename>autogen.sh</filename>.  For example:
      </para>

      <programlisting>
        cd /cvs/evolution
        ./autogen.sh --prefix=/opt/gnome
      </programlisting>

      <para>
        If you install Evolution and the Evolution libraries in a
        non-standard prefix, make sure you set the appropriate
        environment variables in the startup script for Evolution:
      </para>

      <programlisting>
        export PATH=/opt/gnome:$PATH
        export GNOME_PATH=/opt/gnome:/usr
      </programlisting>

      <para>
        You may also need to add <filename>$prefix/lib</filename>
        (e.g. <filename>/opt/gnome/lib</filename>) to your
        <filename>/etc/ld.so.conf</filename>.  Of course, this will
        not work for systems which do not use ld.so.conf, such as
        HP-UX.
      </para>
    </answer>
      </qandaentry>
      <qandaentry>
    <question>
      <para>
        I get <computeroutput>make: *** No rule to make target
          `all-no-@BUILD_INCLUDED_LIBINTL@'</computeroutput>
          </para>
    </question>
    <answer>
      <para>
        You probably have <filename>gettext</filename> 0.10.36 or
        later installed.  Try downgrading to 0.10.35;
        unfortunately, 0.10.36 introduced some incompatibilities
        with the current <filename>xml-i18n-tools</filename>.
          </para>
    </answer>
      </qandaentry>
    </qandaset>
  </sect1>

  <sect1 id="faq-trouble">
    <title>Troubleshooting</title>
    <qandaset>
      <qandaentry>
    <question>
      <para>
        I get <computeroutput>Cannot initialize the Evolution
          shell</computeroutput>.
      </para>
    </question>
    <answer>
      <para>
        Check that:
      </para>

      <itemizedlist>
        <listitem>
          <para>
        <filename>oafd</filename> is listen in your <envar>PATH</envar>
        environment variable.
          </para>
        </listitem>

        <listitem>
          <para>
        <filename>GNOME_Evolution_Shell.oaf</filename> and
        the other      
        <filename>GNOME_Evolution_*.oaf</filename> files are
        readable and installed in
        <filename>$prefix/share/oaf</filename>, where
        <filename>$prefix</filename> is one of the prefixes
        listed in <envar>GNOME_PATH</envar> or
        <envar>OAF_INFO_PATH</envar>.  (These variables are
        supposed to contain $PATH-like colon-separated lists of
        paths.  If the installation prefix for Evolution is
        different from that). Run `oaf-slay' once before running
        `evolution' again if you change $GNOME_PATH or
        $OAF_INFO_PATH.
          </para>
        </listitem>

        <listitem>
          <para>
        <filename>evolution</filename>,
        <filename>evolution-mail</filename> and the other
        <filename>evolution-*</filename> executables are in your
        $PATH.
          </para>
        </listitem>
      </itemizedlist>
    </answer>
      </qandaentry>
      
      <qandaentry>
    <question>
      <para>
        I get <computeroutput>Cannot open composer window</computeroutput>.
      </para>
    </question>
    <answer>
      <para>
        This actually means that Evolution cannot activate the HTML
        editor component from GtkHTML.  The comments in the previous
        answer still apply; also make sure that
        <command>gnome-gtkhtml-editor</command> is in your
        <envar>PATH</envar>.
      </para>
    </answer>
      </qandaentry>
      
      <qandaentry>
    <question>
      <para>
        I updated my Evolution, but my addressbook contacts are no
        longer there, what should I do?
      </para>
    </question>
    <answer>
      <para>
        Evolution uses the <filename>libdb</filename> library to
        handle the addressbook database.  Two versions of
        <filename>libdb</filename> can be used with Evolution: version
        1.88 and version 2.
      </para>

      <para>
        Unfortunately, an Evolution executable that is linked against
        a certain version of <filename>libdb</filename> will only be
        able to read addressbook files written by another Evolution
        executable that is linked with the same version of the
        library.  If your addressbook is not readable by Evolution
        anymore, it probably means that you used to have Evolution
        linked with a certain version of <filename>libdb</filename>,
        but now it gets linked to a different version.
      </para>

      <para>
        Because of the way <filename>libdb</filename> is designed, it
        is not easy for Evolution to automatically do the conversion
        between the two formats.  But, if your Evolution used to be
        linked against version 1.85 and now is linked to version 2,
        there is a very simple way to convert the database and recover
        your data.
      </para>

      <itemizedlist>

        <listitem>
          <para>
        First of all, check the format of the database using the
        <command>file</command> command:
          </para>

          <programlisting>
                file ~/evolution/local/Contacts/addressbook.db
          </programlisting>

          <para>
        You want version 1.85 there.  If your version is 2, then
        your current Evolution is probably linked against
        version 1.85 and you cannot convert the database to the
        old format. To do that, follow these instructions:
          </para>
        </listitem>
        
        <listitem>
          <para>
        Quit Evolution.
          </para>
        </listitem>

        <listitem>
          <para>
        Make a copy of the addressbook database for backup
        purposes.
          </para>

          <programlisting>
        cd ~/evolution/local/Contacts
        cp addressbook.db addressbook.db.backup
          </programlisting>
        </listitem>

        <listitem>
          <para>
        Convert the contacts to the new format using
        <command>db_dump185</command> and
        <command>db_load</command>:
          </para>

          <programlisting>
        db_dump185 ~/evolution/local/Contacts/addressbook.db.backup | db_load ~/evolution/local/Contacts/addressbook.db
          </programlisting>
        </listitem>

        <listitem>
          <para>
        Restart Evolution.
          </para>
        </listitem>

      </itemizedlist>
    </answer> 
      </qandaentry>

      <qandaentry>
    <question>
      <para>
        Evolution reported an error when trying to retrieve from my
        local spool in <filename>/var/spool/mail/username</filename>.  Why?
          </para>
    </question>
    <answer>
      <para>
        Evolution doesn't have an external helper for moving mail,
        so <filename>/var/spool/mail/</filename> must be writable
        by you.  Try this:
      </para>
      
      <programlisting>
        chmod 1777 /var/spool/mail
      </programlisting>

      <para>
        Yes, we know this is a problem.  It will be fixed eventually.
      </para>
    </answer>
      </qandaentry>

      <qandaentry>
    <question>
      <para>
        Evolution crashes reporting that it couldn't allocate N
        billion bytes; how do I fix this?
      </para>
    </question>
    <answer>
      <para>
        This usually happens when a component tries talking a
        certain version of a CORBA interface to another component
        that supports a different version.  For example, this can
        happen when you recompile and install a single component
        without recompiling/installing the rest of Evolution.
      </para>

      <para>
        So, if this occurs to you, make sure all the components
        are compiled and installed at the same time.  This also
        applies to GtkHTML upgrades; after upgrading and
        installing a newer GtkHTML, always re-compile and
        re-install Evolution against it.
      </para>
    </answer> 
      </qandaentry>

      <qandaentry>
    <question>
      <para>
        What is <command>killev</command> and why do I need to use it?
      </para>
    </question>
    <answer>
      <para>
        Evolution is actually made up of several components that run
        as separate processes.  Evolution's shell is not very good
        at cleaning up stale processes, so it is possible that
        sometimes already-running components cause unexpected and/or
        broken behavior.
      </para>

      <para>
        It's always a good idea to run <command>killev</command>
        after a crash in Evolution, especially if the Evolution
        shell itself crashed.  (If a component crashes instead, you
        should try to exit the shell cleanly first, so you give a
        chance to the other components to clean things up properly.)
      </para>
    </answer> 
      </qandaentry>

      <qandaentry>
    <question>
      <para>
        What is <command>oaf-slay</command> and why do I need to use it?
      </para>
    </question>
    <answer>
      <para>
        <command>oaf-slay</command> is an utility which comes with
        OAF, the Object Activation Framework that is used in the
        GNOME Desktop to activate components.  It will kill the
        object activation daemon (<command>oafd</command>) as well
        as all the active components on the system.
      </para>

      <para>
        Normally, you shouldn't need to run
        <command>oaf-slay</command>, unless <command>oafd</command>
        gets stuck or confused.  For example, it might help in case
        Evolution cannot activate components.
      </para>

      <para>
        Using <command>oaf-slay</command>
        <command>oaf-slay</command> is quite drastic and can cause
        problems with other programs that use oaf, especially with
        <application>Nautilus</application>. To avoid problems, do
        not run <command>oaf-slay</command> while you are in GNOME.
      </para>
    </answer>
      </qandaentry>
    </qandaset>
  </sect1>

  <sect1 id="faq-debugging">
    <title>Questions about Bugs and Debugging</title>
    <para>
      Find a bug? Here's how to help us fix it!
    </para>
    
    <qandaset>
      <qandaentry>
    <question>
      <para>
        Where should I report bugs for Evolution?
      </para>
    </question>
    <answer>
      <para>
        You should report bugs about Evolution into the Ximian bug
        reporting system (Bugzilla), located at
        <ulink url="http://bugzilla.ximian.com">http://bugzilla.ximian.com</ulink>.
      </para>
      
      <para>
        Please use the query function to check if a bug has been
        submitted already before submitting it.
      </para>
    </answer> 
      </qandaentry>
      
      <qandaentry>
    <question>
      <para>
        Can I just use Bug-Buddy?
      </para>
    </question>
    <answer>
      <para>
        Not yet.  The Ximian bug tracker does not yet have an
        email-based interface, so Bug Buddy cannot talk to it.  This
        will be fixed eventually.
      </para>
    </answer>
      </qandaentry>

      <qandaentry>
    <question>
      <para>
        What is a stack trace (backtrace) and how do I get one?
      </para>
    </question>
    <answer>
      <para>
        A stack trace is a list of the chain of function calls that
        lead to some point in the program.  Typically, you want to
        get a stack trace when Evolution crashes or hangs and you
        want to try to figure out where in the code that happened
        and why.  For this reason, stack traces are extremely
        useful for the Evolution developers, so it's important that
        you learn how to get them, and include them in crash
        reports. Once we have <command>bug-buddy</command> working
        with our bug database, it will be much easier to do
        this. Until then, here's how:
      </para>

      <para>
        First of all, in order to get a stack trace, your executable
        (and possibly the libraries) must be compiled with debugging
        symbols.  Debugging symbols are created by default if you
        compile from CVS, and are included in the snapshot builds.
        If you decide to compile by yourself with some custom CFLAGS
        value, make sure <command>-g</command> is included in them.
      </para>

      <para>
        Finally, you must put the component that crashes through
        <command>gdb</command>.  Make sure all the components are
        dead (exit Evolution and <command>killev</command>), then
        run the following command:
      </para>

      <programlisting>
        gdb name-of-component
      </programlisting>

      <para>
        Then, at the gdb prompt, type <userinput>r</userinput> (for
        "run") and wait a few seconds to make sure the component has
        registered with the name service.  Then start Evolution
        normally from a different terminal.
      </para>

      <para>
        Then, reproduce the crash, and go back to the terminal where
        you ran <command>gdb</command>.  If the component crashed,
        you should have a prompt there; otherwise, just hit
        <keycombo action=simul>
          <keycap>Control</keycap>
          <keycap>C</keycap>
        </keycombo>.
        At the prompt, type:
      </para>

      <programlisting>
        info threads
      </programlisting>

      <para>
        This will give you a list of the current running threads,
        e.g.
      </para>

      <screen>
        (gdb) info threads
        8 Thread 6151 (LWP 14908)  0x409778fe in sigsuspend () from /lib/libc.so.6
        7 Thread 5126 (LWP 14907)  0x409778fe in sigsuspend () from /lib/libc.so.6
        6 Thread 4101 (LWP 1007)  0x409778fe in sigsuspend () from /lib/libc.so.6
        5 Thread 3076 (LWP 1006)  0x409778fe in sigsuspend () from /lib/libc.so.6
        4 Thread 2051 (LWP 1005)  0x409778fe in sigsuspend () from /lib/libc.so.6
        3 Thread 1026 (LWP 1004)  0x409778fe in sigsuspend () from /lib/libc.so.6
        2 Thread 2049 (LWP 1003)  0x40a10d90 in poll () from /lib/libc.so.6
        1 Thread 1024 (LWP 995)  0x40a10d90 in poll () from /lib/libc.so.6
      </screen>

      <para>
        (Notice that, normally, only
        <command>evolution-mail</command> will have more than one
        thread.)
      </para>

      <para>
        Now, for each of the thread listed, type the following
        commands:
      </para>

      <programlisting>
        thread N
        bt
      </programlisting>

      <para>
        Where `N' is the thread number.  (In this example, you would
        have to do it with N as 1, 2, 3... 8.)  Then cut and paste
        all the output into some text file, and quit
        <command>gdb</command> by typing
        <userinput>quit</userinput>.
      </para>

      <para>
        You can also get a stack trace from a running component or a
        component that has just crashed.  Just start
        <command>gdb</command> normally and, instead of using the
        <userinput>r</userinput> command, use
        <userinput>attach</userinput> to attach to the running
        process:
      </para>

      <programlisting>
        attach PID
      </programlisting>

      <para>
        Where <userinput>PID</userinput> is the PID of the
        component.  Notice that this also works if you attach
        right after a crash dialog appears, before hitting "OK" or
        "Submit bug report".
      </para>
    </answer> 
      </qandaentry>
    </qandaset>
  </sect1> 
  
  <sect1 id="faq-features">
    <title>Features</title>
    <para>
      Following is a list of questions about the features in
      <application>Evolution</application>.   
    </para>

    <qandaset>
      <qandaentry>
    <question>
      <para>
        How can I remove a folder?
      </para>
    </question>
    <answer>
      <para>
        Currently there is no command in Evolution to remove a
        folder, so you have to remove it by hand.
      </para>

      <para>
        All the folders are stored in
        <filename>~/evolution/local</filename>.  Each folder is a
        directory containing the data files, as well as a
        <filename>subfolders</filename> directory that contains
        all its subfolders.  So for example if you have a
        subfolder of the <filename>Inbox</filename> called
        <filename>Foo</filename>, you can run the following
        command to get rid of it (and all it subfolders):
          </para>

      <programlisting>
        rm -rf ~/evolution/local/Inbox/subfolders/Foo
          </programlisting>

      <para>
        You should do this after exiting Evolution.
      </para>
    </answer> 
      </qandaentry>
      
      <qandaentry>
    <question>
      <para>
        Why doesn't drag and drop between folders seem to work?
      </para>
    </question>
    <answer>
      <para>
        The implementation isn't finished, although it's planned
        to be finished soon.
      </para>

      <para>
        In the meantime, you can copy the folders' contents by
        hand from the shell (please do this after quitting
        Evolution).  For example:
      </para>

      <programlisting>
        cp -r ~/evolution/local/Inbox/subfolders/Foo ~/evolution/local/Inbox/subfolders/Bar
      </programlisting>

      <para>
        Likewise, you can use <command>mv</command> to rename or
        move folders.
      </para>
    </answer>
      </qandaentry>

      <qandaentry>
    <question>
      <para>
        Can I read mail from a mailbox file created by some other
        application (e.g. Mutt) without importing mail from it?
      </para>
    </question>
    <answer>
      <para>
        No, but it's a planned feature.
      </para>
    </answer> 
      </qandaentry>

      <qandaentry>
    <question>
      <para>
        Can Evolution sync to my Palm OS (tm) device?
      </para>
    </question>
    <answer>
      <para>
        Yes.  Evolution needs to be compiled with Palm syncing
        support for this to work though.  Please refer to the
        <filename>README</filename> file for additional
        information on the requirements.
      </para>
    </answer> 
      </qandaentry>
      <qandaentry>
    <question>
      <para>
        What is the difference between a virtual folder (vfolder)
        and a regular folder?
      </para>
    </question>
    <answer>
      <para>
        A virtual folder is like a saved search: it is a view of
        your mail. Regular folders actually contain the mail
        messages.  You can have one message be in multiple virtual
        folders, but only in one regular folder.  See the section
        in the Evolution manual about virtual folders for more
        information.
      </para>
    </answer> 
      </qandaentry>
      <qandaentry>
    <question>
      <para>
        Can Evolution spell-check the messages while I compose them?
      </para>
    </question>
    <answer>
      <para>
        Yes.  The Evolution composer is able to highlight
        mis-spelled word on the fly as you type them, and also
        give you suggestions for possible corrections.  In order
        for this to work you need the
        <filename>gnome-spell</filename> component, which is not
        shipped with Ximian GNOME yet.
      </para>

      <para>
        If you are brave enough, you can check out module
        <filename>gnome-spell</filename> from the GNOME CVS and
        compile it yourself.  Check out its README file for a list
        of <filename>gnome-spell</filename>'s requirements for
        compilation.
      </para>

      <para>
        Note that you don't need to recompile Evolution after
        installing <filename>gnome-spell</filename>; it will be
        picked up automatically.
      </para>
    </answer>
      </qandaentry>

      <qandaentry>
    <question>
      <para>
        I cannot see the images that are contained in some HTML
        mail message I am getting.  Why?
      </para>
    </question>
    <answer>
      <para>
        Evolution currently doesn't support this, but it's a
        planned feature.  It will be an option: many people like
        to turn off the images because they use up bandwidth and can
            be used to spy on your email reading habits.
      </para>
    </answer> 
      </qandaentry>

      <qandaentry>
    <question>
      <para>
        Can I change the font that Evolution uses for compose and
        displaying mail messages?
      </para>
    </question>
    <answer>
      <para>
        You have to change the GtkHTML settings for that: in the
        GNOME Control Center, go to the "HTML Viewer"
        configuration page, which is under the "Document Handlers"
        category.
      </para>
    </answer> 
      </qandaentry>
      <qandaentry>
    <question>
      <para>
            How do I import my Outlook <filename>.pst</filename> files into Evolution?
      </para>
    </question>
    <answer>
      <para>
            You cannot import these files directly into Evolution
            because the <filename>.pst</filename> format is a
            proprietry format. However, Mozilla Mail on Windows can
            convert them into the <type>mbox</type> format, which can
            then be imported by Evolution.
          </para>
      
      <para>
            To start importing your Outlook mail to Evolution, run
            Mozilla Mail on Windows and select the
            <menuchoice><guimenu>File</guimenu><guimenuitem>Import...</guimenuitem></menuchoice>
            to begin. Then select that you wish to import Mail from
            Outlook. Once Mozilla has imported all your mail, reboot
            your computer into Linux.
          </para>
      
          <para>
            Mount your Windows partition in Linux and run Evolution to
            begin importing your mail. Select
            <menuchoice><guimenu>File</guimenu><guimenuitem>Import
        File...</guimenuitem></menuchoice> to start importing. Set
            the file type to MBox (mbox) and click on
            <guibutton>Browse</guibutton> to select the mail you want
            to import.
          </para>
      
          <para>
            If you are the only user on Windows, the mail files will
            be stored in <filename>/mnt/c/windows/Application
          Data/Mozilla/Profiles/default/XXXX/Mail/imported.mail/</filename>
            where <filename>/mnt/c/</filename> is your windows
            partition mount point and XXXX is some collection of
            numbers and digits ending in <filename>.slt</filename>.
          </para>
      
      <para>
            If there is more than one user, the file will be in
            <filename>/mnt/c/windows/Profiles/USERNAME/XXXX/Mail/imported.mail/</filename>
            where USERNAME is your Windows username.
      </para>

      <para>
            For each mail folder in Outlook, Mozilla will convert the
            folder into one mbox file. To import all your mail, import
            all the files without a <filename>.msf</filename>
            extension.
      </para>
    </answer> 
      </qandaentry>
      
      <qandaentry>
    <question>
      <para>
            If Mozilla can import <filename>.pst</filename> files, why can't Evolution?
          </para> 
    </question>
    <answer>
      <para>
        Mozilla on Windows accesses the <filename>.pst</filename>
        files through the <filename>MAPI.DLL</filename>, which is
        only avaliable on Windows.  <filename>MAPI.DLL</filename>
        is the only way to access <filename>.pst</filename> files
        and Evolution cannot use this DLL in Linux.
          </para>
    </answer> 
      </qandaentry>
    </qandaset>
  </sect1> 
</appendix>