<page xmlns="http://projectmallard.org/1.0/" xmlns:its="http://www.w3.org/2005/11/its" type="topic" id="mail-duplicates"> <info> <desc>How to handle duplicated email messages</desc> <link type="guide" xref="index#common-mail-problems" /> <revision pkgversion="3.0.2" version="0.5" date="2011-08-05" status="final"/> <credit type="author"> <name its:translate="no">April Gonzales</name> <email its:translate="no">loonycookie@gmail.com</email> </credit> <credit type="author"> <name its:translate="no">Andre Klapper</name> <email its:translate="no">ak-47@gmx.net</email> </credit> <license> <p>Creative Commons Share Alike 3.0</p> </license> </info> <title>Duplicate emails get downloaded</title> <section id="remove"> <title>Removing duplicate emails</title> <p>To remove duplicate emails in a folder, select multiple messages (or select all messages in a folder by clicking <guiseq><gui>Edit</gui><gui>Select All</gui></guiseq> or pressing <keyseq><key>Ctrl</key><key>A</key></keyseq>) and click <guiseq><gui>Message</gui><gui>Remove Duplicate Messages</gui></guiseq>.</p> <!-- available by default since 2.91, as per http://mail.gnome.org/archives/evolution-list/2011-August/msg00000.html --> </section> <section id="reasons"> <title>Reasons</title> <p>Downloading duplicate emails may be due to one of the following reasons:</p> <list> <item><p>There are several copies of the same message in the mailbox</p></item> <item><p>Evolution is having a problem with the UIDL extension.</p></item> <item><p>The cache files located at <file>$HOME/.local/share/evolution/mail/pop/</file> are not writable.</p></item> </list> </section> </page>