From cd9008a4fd3568e9a9b9a755c93e37775d2e0da8 Mon Sep 17 00:00:00 2001 From: Andre Klapper Date: Thu, 29 Sep 2011 13:23:42 +0200 Subject: User Docs: Remove three pages covering common errors that should be fixed in 3.3 --- ...mail-error-failed-to-append-to-sent-folder.page | 32 ------------- help/C/mail-error-folder-mismatch.page | 52 ---------------------- help/C/mail-error-no-provider-available.page | 49 -------------------- 3 files changed, 133 deletions(-) delete mode 100644 help/C/mail-error-failed-to-append-to-sent-folder.page delete mode 100644 help/C/mail-error-folder-mismatch.page delete mode 100644 help/C/mail-error-no-provider-available.page (limited to 'help') diff --git a/help/C/mail-error-failed-to-append-to-sent-folder.page b/help/C/mail-error-failed-to-append-to-sent-folder.page deleted file mode 100644 index 7cc5923c38..0000000000 --- a/help/C/mail-error-failed-to-append-to-sent-folder.page +++ /dev/null @@ -1,32 +0,0 @@ - - - - What to do when this error is shown. - - - - - - April Gonzales - loonycookie@gmail.com - - - Andre Klapper - ak-47@gmx.net - - -

Creative Commons Share Alike 3.0

- - - - -Error message "Failed to append to..." after sending message - -

If the error message "Your message was sent, but an error occurred during post-processing. The reported error was "Failed to append to mbox:///home/user/.local/share/evolution/mail/local#Sent: Cannot get folder 'Sent': folder does not exist. Appending to local 'Sent' folder instead."." is shown, you can fix the problem by editing your default folder settings under EditPreferencesMail AccountsEditDefaultsFolder for sent messages.

-

This bug is fixed in Evolution versions higher than 3.0.2 (stable series) and 3.1.3 (unstable development series). If this is not the case, please add a comment to the corresponding bug report.

- - - - - diff --git a/help/C/mail-error-folder-mismatch.page b/help/C/mail-error-folder-mismatch.page deleted file mode 100644 index 8154e4b20a..0000000000 --- a/help/C/mail-error-folder-mismatch.page +++ /dev/null @@ -1,52 +0,0 @@ - - - - What to do when this error is shown. - - - - - - April Gonzales - loonycookie@gmail.com - - - Andre Klapper - ak-47@gmx.net - - -

Creative Commons Share Alike 3.0

- - - - -Error message "Summary and folder mismatch" after synchronizing folders - -

If the error message: Error while Expunging folder. Error storing `~/.local/share/evolution/mail/local/Inbox (mbox)': Summary and folder mismatch, even after a sync. pops up, perform the following steps:

- -

These steps apply to the versions 3.0 and 3.2. Note that Evolution's file locations in 2.30 and 2.32 are different (~/.evolution/mail/local/ instead of ~/.local/share/evolution/mail/local/).

 - - -

Open the Terminal application (category System Tools) and type in the command evolution --force-shutdown. This command stops Evolution and all the processes related to it.

 -

Remove the files ending in:

- -

.ev-summary

 -

.ibex.index

 - -

To do this, navigate to the hidden directory ~/.local/share/evolution/mail/local/ and locate the specified files. You can do this in the GNOME File Manager (Nautilus) by either showing hidden files, or by entering the directory via GoLocation... from the menu bar.

- - -

Restart Evolution. Note that restarting the application may take some time since it will need to rebuild the indexes deleted in the previous step.

 - - - -

You may lose your mail labels when performing this operation.

- - - -

This problem is expected to be fixed in version 3.0 according to the corresponding bug report. Please add a comment if this is not the case.

- - - - diff --git a/help/C/mail-error-no-provider-available.page b/help/C/mail-error-no-provider-available.page deleted file mode 100644 index 308a5ff6fb..0000000000 --- a/help/C/mail-error-no-provider-available.page +++ /dev/null @@ -1,49 +0,0 @@ - - - - What to do when this error is shown. - - - - - - April Gonzales - loonycookie@gmail.com - - -

Creative Commons Share Alike 3.0

- - - - -Error message "No provider available for protocol email" - -

This error message may be displayed for a number of reasons:

- - - -

The filters used do not match the account they are associated with.

-

This happens when the filters.xml file is copied and used on a fresh install of Evolution on a new machine.

-

Accounts have unique ID numbers, and filters refer to these accounts directly. Simply copying the filters.xml file will cause a version mismatch with Evolution, affecting the filter rules.

- - -

The account settings may not have been copied properly.

 -

The account settings were modified.

 - - -

To fix this problem, edit the email filters and re-select the folder for each Copy/Move filter. To do this:

- -

Go to EditMessage Filters.

 -

Select the Copy/Move filter and click Edit.

 -

Refer to the list of folders associated with that particular filter. Click on the button that allows you to modify the folders assigned for that filter. Set the folders again.

- - - -

Advanced users may also be interested in this write up: How to keep the Evolution filters in sync on multiple machines by Thomas Vander Stichele -

- - - - - -- cgit v1.2.3