From b77802eb8a19ab035fe00b60bf3a025eaa67e3e0 Mon Sep 17 00:00:00 2001
From: Andre Klapper <a9016009@gmx.de>
Date: Thu, 4 Aug 2011 15:38:54 +0200
Subject: Put new user documentation in place

---
 help/C/mail-error-no-provider-available.page | 49 ++++++++++++++++++++++++++++
 1 file changed, 49 insertions(+)
 create mode 100644 help/C/mail-error-no-provider-available.page

(limited to 'help/C/mail-error-no-provider-available.page')

diff --git a/help/C/mail-error-no-provider-available.page b/help/C/mail-error-no-provider-available.page
new file mode 100644
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--- /dev/null
+++ b/help/C/mail-error-no-provider-available.page
@@ -0,0 +1,49 @@
+<page xmlns="http://projectmallard.org/1.0/" xmlns:its="http://www.w3.org/2005/11/its"
+      type="topic" id="mail-error-no-provider-available">
+
+  <info>
+    <desc>What to do when this error is shown.</desc>
+    
+    <link type="guide" xref="index#common-mail-problems" />
+
+    <revision pkgversion="2.28.3" version="0.2" date="2010-12-08" status="review"/>
+    <credit type="author">
+      <name>April Gonzales</name>
+      <email>loonycookie@gmail.com</email>
+    </credit>
+    <license>
+      <p>Creative Commons Share Alike 3.0</p>
+    </license>    
+
+  </info>
+
+<title>Error message "No provider available for protocol email"</title>
+
+<p>This error message may be displayed for a number of reasons:</p>
+<list>
+
+<item>
+<p>The filters used do not match the account they are associated with.</p>
+<p>This happens when the <file>filters.xml</file> file is copied and used on a fresh install of Evolution on a new machine.</p>
+<p>Accounts have unique ID numbers, and filters refer to these accounts directly. Simply copying the <file>filters.xml</file> file will cause a version mismatch with Evolution, affecting the filter rules.</p>
+
+</item>
+<item><p>The account settings may not have been copied properly.</p></item>
+<item><p>The account settings were modified.</p></item>
+</list>
+
+<p>To fix this problem, edit the email filters and re-select the folder for each Copy/Move filter. To do this:</p>
+<steps>
+<item><p>Go to <guiseq><gui>Edit</gui><gui>Message Filters</gui></guiseq>.</p></item>
+<item><p>Select the Copy/Move filter and click <gui>Edit</gui>.</p></item>
+<item><p>Refer to the list of folders associated with that particular filter. Click on the button that allows you to modify the folders assigned for that filter. Set the folders again. </p></item>
+</steps>
+
+<note>
+<p>Advanced users may also be interested in this write up: <link href="https://thomas.apestaart.org/thomas/trac/wiki/Evolution">How to keep the Evolution filters in sync on multiple machines by Thomas Vander Stichele </link>
+</p>
+</note>
+
+<!-- The guide referenced above might make a useful addition to the docs. We should consider asking Thomas for permission to include it, if it seems suitable. -->
+
+</page>
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