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--- a/help/C/usage-mail.xml
+++ b/help/C/usage-mail.xml
@@ -511,6 +511,66 @@ load images off the net.</guilabel>
<guilabel>Send</guilabel>.
</para>
+ <sect2 id="usage-mail-getnsend-send-charsets">
+ <title>Unicode, ASCII, and Non-Latin Alphabets</title>
+
+ <para>
+ If you want to write in a non-Latin alphabet while using a
+ Latin keyboard, try selecting a different an input method in
+ the message composer. Right-click on the message composition
+ area and select from the <guimenu>Input Methods</guimenu>
+ menu, then begin typing. The actual keys vary by language and
+ input style. For example, the Cyrillic input method uses
+ transliterated Latin keyboard combinations to get the Cyrillic
+ alphabet, combining letters where necessary. "Zh" and "ya"
+ produce the appropriate single Cyrillic letters, and the
+ single-quote ' produces a soft-sign character.
+ </para>
+
+ <para>
+ For greater language display capabilities, check your
+ character settings. In both the mail composer and mail reader
+ settings dialogs, you can select from dozens of character
+ sets. If you aren't sure which one to choose, go ahead and
+ choose UTF-8, which offers the greatest range of character
+ displays for the greatest range of languages.
+ </para>
+
+ <para>
+ To delve a little deeper into the issue, a character set is a
+ computer's version of an alphabet. One of the most popular
+ early character sets was called ASCII. It consisted of 128
+ numbers, letters, and assorted symbols used by computers for
+ almost everything. It was convenient, and didn't take up much
+ space, but it didn't handle Cyrillic, Kanjii, or other
+ non-Latin alphabets. Programmers developed a
+ variety of mostly incompatible ways to work around their
+ language display problems, and today, many human languages
+ have their own specific character sets, and items written in
+ other character sets will display incorrectly. Eventually,
+ standards organizations developed the Unicode character sets
+ (UTF-7 and UTF-8) to provide a single compatible set of codes
+ for everyone.
+ </para>
+
+ <para>
+ Most email messages state in advance which character set they
+ use, so Evolution usually knows what to display for a given
+ binary number. However, if you find that messages are
+ displayed as rows of incomprehensible characters, try
+ selecting a different character set in the mail settings
+ screen. If your recipients can't read your messages, try
+ selecting a different character set in the composer options
+ dialog. For some languages, such as Turkish or Korean, it may
+ work best for you to select the language-specific character
+ set. However, the best choice for most users is UTF-8, which
+ offers the widest range of characters for the widest range of
+ languages.
+ </para>
+
+ </sect2>
+
+
<sect2 id="usage-mail-getnsend-send-delay">
<title>Sending Composed Messages Later</title>
<para>