An error message which says "Network error" appears in the main window. Phil Bull philbull@gmail.com Milo Casagrande milo@ubuntu.com 2009 GNOME Documentation Project I get a message that says "Network error"

This kind of error happens when Empathy cannot communicate with the instant messaging service for some reason.

Also, this kind of error happens when you try to use an IRC account without setting a nickname.

Make sure that you are connected to the Internet, or to a local area network.

Click on the Edit Account button in the error message.

Check in the Advanced section that all the details are correct. You should be able to find these details from the website of the messaging service.

In the case of an IRC account, type your nickname in the Nickname text box.

Deselect the Enabled check-box next to the name of your account, and then select it again to try to reconnect to the service.