The instant messaging account that you want to use is not enabled in
the list of accounts.
Phil Bullphilbull@gmail.com2009GNOME Documentation ProjectCreative Commons Share Alike 3.0My account is not enabled
If the instant messaging account that you want to use is not enabled in the
drop-down account list when you try to start a new conversation or join a
chat, your account details may not be correct.
Click EditAccounts and make sure
that the Enabled checkbox is checked.
Make sure that your username and password are correct.
Expand the Advanced section of the Accounts
window and make sure that all of the server settings are correct.