diff options
Diffstat (limited to 'help/C/prob-conn-neterror.page')
| -rw-r--r-- | help/C/prob-conn-neterror.page | 83 |
1 files changed, 45 insertions, 38 deletions
diff --git a/help/C/prob-conn-neterror.page b/help/C/prob-conn-neterror.page index f15a4c86c..8001ed49b 100644 --- a/help/C/prob-conn-neterror.page +++ b/help/C/prob-conn-neterror.page @@ -6,14 +6,18 @@ <link type="guide" xref="prob-conn"/> <link type="guide" xref="irc-manage#problems" /> <desc> - An error message appears in the main <app>Empathy</app> window which says - "Network error". + An error message which says "<gui>Network error</gui>" appears in the main window. </desc> <revision pkgversion="2.28" version="0.1" date="2009-06-17" status="draft"/> + <revision pkgversion="2.28" version="0.2" date="2009-08-14" status="review"/> <credit type="author"> <name>Phil Bull</name> <email>philbull@gmail.com</email> </credit> + <credit type="author"> + <name>Milo Casagrande</name> + <email>milo@ubuntu.com</email> + </credit> <copyright> <year>2009</year> <name>GNOME Documentation Project</name> @@ -21,47 +25,50 @@ <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" /> </info> -<!-- - TODO: rework this page in order to talk about the IRC problem: if you - don't set your nickname, this is the kind of error that will be shown. - --> - -<title>I get a message that says "Network error"</title> + <title>I get a message that says "Network error"</title> -<p> -If you try to connect and an error message appears in the main Empathy -window which says "Network error", Empathy cannot communicate with -the instant messaging service for some reason. -</p> + <p> + This kind of error happens when <app>Empathy</app> cannot communicate + with the instant messaging service for some reason. + </p> + <p> + Also, this kind of error happens when you try to use an IRC account without + setting a nickname. + </p> -<list> -<item> - <p> - Check that you are connected to the Internet or network. - </p> -</item> -<item> - <steps> - <item> - <p> - Click the <gui>Edit Account</gui> button in the error message. - </p> - </item> + <steps> + <item> + <p> + Make sure that you are connected to the Internet, or to a local area network. + </p> + </item> + <item> + <p> + Click on the <gui>Edit Account</gui> button in the error message. + </p> + </item> + <item> + <list> <item> - <p> - Expand the <gui>Advanced</gui> section and make sure that the details - such as server address and port are correct. You should be able to find - these details from the website of the messaging service. - </p> + <p> + Check in the <gui>Advanced</gui> section that all the details are correct. + You should be able to find these details from the website of the messaging service. + </p> </item> <item> - <p> - Uncheck the <gui>Enabled</gui> box next to the name of your account and - then check it again to try to connect to the service again. - </p> + <p> + In the case of an IRC account, type your nickname in the <gui>Nickname</gui> + text box. + </p> </item> - </steps> -</item> -</list> + </list> + </item> + <item> + <p> + Deselect the <gui>Enabled</gui> check-box next to the name of your account, + and then select it again to try to reconnect to the service. + </p> + </item> + </steps> </page> |