diff options
Diffstat (limited to 'help/C/prob-conn-auth.page')
| -rw-r--r-- | help/C/prob-conn-auth.page | 52 |
1 files changed, 32 insertions, 20 deletions
diff --git a/help/C/prob-conn-auth.page b/help/C/prob-conn-auth.page index e49167299..3188b261b 100644 --- a/help/C/prob-conn-auth.page +++ b/help/C/prob-conn-auth.page @@ -6,23 +6,23 @@ <link type="guide" xref="prob-conn"/> <link type="seealso" xref="create-account"/> <desc> - An error message appears in the main window saying that - "<gui>Authentication failed</gui>". + An error message which says "<gui>Authentication failed</gui>" appears in the main window. </desc> - - <revision version="3.0" date="2009-06-17" status="draft"/> - <revision pkgversion="2.28" version="3.1" date="2009-07-23" status="draft"/> - + <revision pkgversion="2.28" version="0.1" date="2009-06-17" status="draft"/> + <revision pkgversion="2.28" version="0.2" date="2009-07-23" status="draft"/> + <revision pkgversion="2.28" version="0.3" date="2009-08-14" status="review"/> <credit type="author"> <name>Phil Bull</name> <email>philbull@gmail.com</email> </credit> - + <credit type="author"> + <name>Milo Casagrande</name> + <email>milo@ubuntu.com</email> + </credit> <copyright> <year>2009</year> <name>GNOME Documentation Project</name> </copyright> - <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" /> </info> @@ -37,26 +37,38 @@ </comment> <p> - If you try to connect and you get a message saying <gui>Authentication failed</gui>, - your instant messaging service is not allowing you to connect because it does not - recognize your username or password for some reason. + This kind of error happens when your instant messaging service is not allowing + you to connect because it does not recognize your username or password for some reason. </p> - <list> + <steps> + <item> + <p> + Make sure that you are connected to the Internet, or to a local area network. + </p> + </item> + <item> + <p> + Make sure that you have registered an account with the service you are trying + to connect to. If you do not have an account, most services will not allow + you to connect. + </p> + </item> + <item> + <p> + Click on the <gui>Edit Account</gui> button in the error message. + </p> + </item> <item> <p> - Make sure that you have registered for an account with the service you - are trying to connect to. If you do not have an account, most services - will not allow you to connect. + Type your username and password again to make sure that they are correct. </p> </item> <item> <p> - Click the <gui>Edit Account</gui> button in the error message. Type - your username and password again to make sure that they are correct. - Deselect the <gui>Enabled</gui> box next to the name of your account and - then select it to try to connect to the service again. + Deselect the <gui>Enabled</gui> check-box next to the name of your account, + and then select it again to try to reconnect to the service. </p> </item> - </list> + </steps> </page> |