diff options
Diffstat (limited to 'help/C/prob-conn-acctdisabled.page')
-rw-r--r-- | help/C/prob-conn-acctdisabled.page | 68 |
1 files changed, 42 insertions, 26 deletions
diff --git a/help/C/prob-conn-acctdisabled.page b/help/C/prob-conn-acctdisabled.page index 71caf567e..1daf61406 100644 --- a/help/C/prob-conn-acctdisabled.page +++ b/help/C/prob-conn-acctdisabled.page @@ -8,11 +8,16 @@ The instant messaging account that you want to use is not enabled in the list of accounts. </desc> - <revision version="3.0" date="2009-06-17" status="draft"/> + <revision pkgversion="2.28" version="0.1" date="2009-06-17" status="draft"/> + <revision pkgversion="2.28" version="0.2" date="2009-08-14" status="review"/> <credit type="author"> <name>Phil Bull</name> <email>philbull@gmail.com</email> </credit> + <credit type="author"> + <name>Milo Casagrande</name> + <email>milo@ubuntu.com</email> + </credit> <copyright> <year>2009</year> <name>GNOME Documentation Project</name> @@ -20,32 +25,43 @@ <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" /> </info> -<title>My account is not enabled</title> + <title>My account is not enabled</title> -<p> -If the instant messaging account that you want to use is not enabled in the -drop-down account list when you try to start a new conversation or join a -chat, your account details may not be correct. -</p> + <p> + If the instant messaging account that you want to use is not enabled in the + drop-down account list when you try to start a new conversation or join a + room, your account details may not be correct. + </p> -<list> -<item> - <p> - Click <guiseq><gui>Edit</gui><gui>Accounts</gui></guiseq> and make sure - that the <gui>Enabled</gui> checkbox is checked. - </p> -</item> -<item> - <p> - Make sure that your username and password are correct. - </p> -</item> -<item> - <p> - Expand the <gui>Advanced</gui> section of the <app>Accounts</app> - window and make sure that all of the server settings are correct. - </p> -</item> -</list> + <steps> + <item> + <p> + Make sure that you are connected to the Internet, or to a local area network. + </p> + </item> + <item> + <p> + Choose <guiseq><gui>Edit</gui><gui>Accounts</gui></guiseq> and select the account + that is not working. + </p> + </item> + <item> + <p> + Type your username and password again to make sure that they are correct. + </p> + </item> + <item> + <p> + Check in the <gui>Advanced</gui> section that all the details are correct. + You should be able to find these details from the website of the messaging service. + </p> + </item> + <item> + <p> + Check that the <gui>Enabled</gui> check-box next to the name of your account is selected. + If it is not, select the check-box to enalbe the account. + </p> + </item> + </steps> </page> |