diff options
-rw-r--r-- | help/C/add-contact.page | 2 | ||||
-rw-r--r-- | help/C/change-status.page | 2 | ||||
-rw-r--r-- | help/C/prob-conn-acctdisabled.page | 52 | ||||
-rw-r--r-- | help/C/prob-conn-auth.page | 51 | ||||
-rw-r--r-- | help/C/prob-conn-neterror.page | 62 | ||||
-rw-r--r-- | help/C/prob-conn.page | 38 | ||||
-rw-r--r-- | help/C/problems-connecting.page | 113 | ||||
-rw-r--r-- | help/C/send-file.page | 2 | ||||
-rw-r--r-- | help/C/send-message.page | 2 |
9 files changed, 207 insertions, 117 deletions
diff --git a/help/C/add-contact.page b/help/C/add-contact.page index 38b05f7ec..767ac79d7 100644 --- a/help/C/add-contact.page +++ b/help/C/add-contact.page @@ -1,5 +1,5 @@ <page xmlns="http://projectmallard.org/1.0/" - type="guide" + type="topic" id="add_contact"> <info> diff --git a/help/C/change-status.page b/help/C/change-status.page index e3b9e1163..27af18388 100644 --- a/help/C/change-status.page +++ b/help/C/change-status.page @@ -1,5 +1,5 @@ <page xmlns="http://projectmallard.org/1.0/" - type="guide" + type="topic" id="change-status"> <info> diff --git a/help/C/prob-conn-acctdisabled.page b/help/C/prob-conn-acctdisabled.page new file mode 100644 index 000000000..0898ad953 --- /dev/null +++ b/help/C/prob-conn-acctdisabled.page @@ -0,0 +1,52 @@ +<page xmlns="http://projectmallard.org/1.0/" + type="topic" + id="prob-conn-acctdisabled"> + + <info> + <link type="guide" xref="prob-conn"/> + <desc> + The instant messaging account that you want to use is not enabled in + the list of accounts. + </desc> + <revision version="3.0" date="2009-06-17" status="stub"/> + <credit type="author"> + <name>Phil Bull</name> + <email>philbull@gmail.com</email> + </credit> + <copyright> + <year>2009</year> + <name>GNOME Documentation Project</name> + </copyright> + <license>Creative Commons Share Alike</license> + <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" /> + </info> + +<title>My account is not enabled</title> + +<p> +If the instant messaging account that you want to use is not enabled in the +drop-down account list when you try to start a new conversation or join a +chat, your account details may not be correct. +</p> + +<list> +<item> + <p> + Click <guiseq><gui>Edit</gui><gui>Accounts</gui></guiseq> and make sure + that the <gui>Enabled</gui> checkbox is checked. + </p> +</item> +<item> + <p> + Make sure that your username and password are correct. + </p> +</item> +<item> + <p> + Expand the <gui>Advanced</gui> section of the <app>Accounts</app> + window and make sure that all of the server settings are correct. + </p> +</item> +</list> + +</page> diff --git a/help/C/prob-conn-auth.page b/help/C/prob-conn-auth.page new file mode 100644 index 000000000..8da582b77 --- /dev/null +++ b/help/C/prob-conn-auth.page @@ -0,0 +1,51 @@ +<page xmlns="http://projectmallard.org/1.0/" + type="topic" + id="prob-conn-auth"> + + <info> + <link type="guide" xref="prob-conn"/> + <desc> + An error message appears in the main window saying that + <gui>Authentication failed</gui>. + </desc> + <revision version="3.0" date="2009-06-17" status="stub"/> + <credit type="author"> + <name>Phil Bull</name> + <email>philbull@gmail.com</email> + </credit> + <copyright> + <year>2009</year> + <name>GNOME Documentation Project</name> + </copyright> + <license>Creative Commons Share Alike</license> + <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" /> + </info> + +<title>I get a message that says "Authentication failed"</title> + +<p> +If you try to connect and an error message appears in the main Empathy +window saying that <gui>Authentication failed</gui>, your instant messaging +service is not allowing you to connect because it does not recognize your +username or password for some reason. +</p> + +<list> +<item> + <p> + Make sure that you have registered for an account with the service you + are trying to connect to. If you do not have an account, most services + will not allow you to connect. + </p> +</item> +<item> + <p> + Click the <gui>Edit Account</gui> button in the error message. Type + your username and password again to make sure that they are correct. + Uncheck the <gui>Enabled</gui> box next to the name of your account and + then check it again to try to connect to the service again. + </p> +</item> +</list> + +</page> diff --git a/help/C/prob-conn-neterror.page b/help/C/prob-conn-neterror.page new file mode 100644 index 000000000..291d80ce4 --- /dev/null +++ b/help/C/prob-conn-neterror.page @@ -0,0 +1,62 @@ +<page xmlns="http://projectmallard.org/1.0/" + type="topic" + id="prob-conn-neterror"> + + <info> + <link type="guide" xref="prob-conn"/> + <desc> + An error message appears in the main Empathy window which says + <gui>Network error</gui>. + </desc> + <revision version="3.0" date="2009-06-17" status="stub"/> + <credit type="author"> + <name>Phil Bull</name> + <email>philbull@gmail.com</email> + </credit> + <copyright> + <year>2009</year> + <name>GNOME Documentation Project</name> + </copyright> + <license>Creative Commons Share Alike</license> + <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" /> + </info> + +<title>I get a message that says "Network error"</title> + +<p> +If you try to connect and an error message appears in the main Empathy +window which says <gui>Network error</gui>, Empathy cannot communicate with +the instant messaging service for some reason. +</p> + +<list> +<item> + <p> + Check that you are connected to the Internet or network. + </p> +</item> +<item> + <steps> + <item> + <p> + Click the <gui>Edit Account</gui> button in the error message. + </p> + </item> + <item> + <p> + Expand the <gui>Advanced</gui> section and make sure that the details + such as server address and port are correct. You should be able to find + these details from the website of the messaging service. + </p> + </item> + <item> + <p> + Uncheck the <gui>Enabled</gui> box next to the name of your account and + then check it again to try to connect to the service again. + </p> + </item> + </steps> +</item> +</list> + +</page> diff --git a/help/C/prob-conn.page b/help/C/prob-conn.page new file mode 100644 index 000000000..b165cfb4d --- /dev/null +++ b/help/C/prob-conn.page @@ -0,0 +1,38 @@ +<page xmlns="http://projectmallard.org/1.0/" + type="guide" + id="prob-conn"> + +<info> + <link type="guide" xref="index#problems"/> + <desc> + Diagnose common problems with connecting to an instant messaging service. + </desc> + <revision version="3.0" date="2009-06-17" status="stub"/> + <credit type="author"> + <name>Phil Bull</name> + <email>philbull@gmail.com</email> + </credit> + <copyright> + <year>2009</year> + <name>GNOME Documentation Project</name> + </copyright> + + <license>Creative Commons Share Alike</license> + + <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" /> +</info> + +<title>I have a problem connecting to an instant messaging service</title> + +<comment> + <cite date="2009-06-14"><name>Phil Bull</name></cite> + <p>This is a stub. We should identify the most common causes for a user not + being able to connect and document those.</p> +</comment> + +<comment> + <cite date="2009-06-17"><name>Phil Bull</name></cite> + <p>Check whether gui tags are allowed in section titles and descs.</p> +</comment> + +</page> diff --git a/help/C/problems-connecting.page b/help/C/problems-connecting.page deleted file mode 100644 index e84b03e1a..000000000 --- a/help/C/problems-connecting.page +++ /dev/null @@ -1,113 +0,0 @@ -<page xmlns="http://projectmallard.org/1.0/" - type="guide" - id="problems-connecting"> - -<info> - <link type="guide" xref="index#problems"/> - <desc>Diagnose common problems with connecting to an instant messaging service.</desc> - <revision version="3.0" date="2009-06-14" status="stub"/> - - <credit type="author"> - <name>Phil Bull</name> - <email>philbull@gmail.com</email> - </credit> - <copyright> - <year>2009</year> - <name>GNOME Documentation Project</name> - </copyright> - - <license>Creative Commons Share Alike</license> - - <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" /> -</info> - -<title>I have a problem connecting to an instant messaging service</title> - -<comment> - <cite date="2009-06-14"><name>Phil Bull</name></cite> - <p>This is a stub. We should identify the most common causes for a user not - being able to connect and document those.</p> -</comment> - -<section> - <title>I get a message that says "Authentication failed"</title> - <p> - If you try to connect and an error message appears in the main Empathy - window saying that <gui>Authentication failed</gui>, your instant messaging - service is not allowing you to connect because it does not recognize your - username or password for some reason. - </p> - <list> - <item> - <p> - Make sure that you have registered for an account with the service you - are trying to connect to. If you do not have an account, most services - will not allow you to connect. - </p> - </item> - <item> - <p> - Click the <gui>Edit Account</gui> button in the error message. Type - your username and password again to make sure that they are correct. - Uncheck the <gui>Enabled</gui> box next to the name of your account and - then check it again to try to connect to the service again. - </p> - </item> - </list> -</section> - -<section> - <title>I get a message that says "Network error"</title> - <p> - If you try to connect and an error message appears in the main Empathy - window which says <gui>Network error</gui>, Empathy cannot communicate with - the instant messaging service for some reason. - </p> - <list> - <item> - <p> - Check that you are connected to the Internet or network. - </p> - </item> - <item> - <p> - Click the <gui>Edit Account</gui> button in the error message. Expand - the <gui>Advanced</gui> section and make sure that the details such as - server address and port are correct. You should be able to find these - details from the website of the messaging service. Uncheck the - <gui>Enabled</gui> box next to the name of your account and then check - it again to try to connect to the service again. - </p> - </item> - </list> -</section> - -<section> - <title>My account is not enabled</title> - <p> - If the instant messaging account that you want to use is not enabled in the - drop-down account list when you try to start a new conversation or join a - chat, your account details may not be correct. - </p> - <list> - <item> - <p> - Click <guiseq><gui>Edit</gui><gui>Accounts</gui></guiseq> and make sure - that the <gui>Enabled</gui> checkbox is checked. - </p> - </item> - <item> - <p> - Make sure that your username and password are correct. - </p> - </item> - <item> - <p> - Expand the <gui>Advanced</gui> section of the <app>Accounts</app> - window and make sure that all of the server settings are correct. - </p> - </item> - </list> -</section> - -</page> diff --git a/help/C/send-file.page b/help/C/send-file.page index 13774bb04..e995dad59 100644 --- a/help/C/send-file.page +++ b/help/C/send-file.page @@ -1,5 +1,5 @@ <page xmlns="http://projectmallard.org/1.0/" - type="guide" + type="topic" id="send-file"> <info> diff --git a/help/C/send-message.page b/help/C/send-message.page index 79794fca2..996b4be35 100644 --- a/help/C/send-message.page +++ b/help/C/send-message.page @@ -1,5 +1,5 @@ <page xmlns="http://projectmallard.org/1.0/" - type="guide" + type="topic" id="send-message"> <info> |