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-rw-r--r--help/C/add-contact.page2
-rw-r--r--help/C/change-status.page2
-rw-r--r--help/C/prob-conn-acctdisabled.page52
-rw-r--r--help/C/prob-conn-auth.page51
-rw-r--r--help/C/prob-conn-neterror.page62
-rw-r--r--help/C/prob-conn.page38
-rw-r--r--help/C/problems-connecting.page113
-rw-r--r--help/C/send-file.page2
-rw-r--r--help/C/send-message.page2
9 files changed, 207 insertions, 117 deletions
diff --git a/help/C/add-contact.page b/help/C/add-contact.page
index 38b05f7ec..767ac79d7 100644
--- a/help/C/add-contact.page
+++ b/help/C/add-contact.page
@@ -1,5 +1,5 @@
<page xmlns="http://projectmallard.org/1.0/"
- type="guide"
+ type="topic"
id="add_contact">
<info>
diff --git a/help/C/change-status.page b/help/C/change-status.page
index e3b9e1163..27af18388 100644
--- a/help/C/change-status.page
+++ b/help/C/change-status.page
@@ -1,5 +1,5 @@
<page xmlns="http://projectmallard.org/1.0/"
- type="guide"
+ type="topic"
id="change-status">
<info>
diff --git a/help/C/prob-conn-acctdisabled.page b/help/C/prob-conn-acctdisabled.page
new file mode 100644
index 000000000..0898ad953
--- /dev/null
+++ b/help/C/prob-conn-acctdisabled.page
@@ -0,0 +1,52 @@
+<page xmlns="http://projectmallard.org/1.0/"
+ type="topic"
+ id="prob-conn-acctdisabled">
+
+ <info>
+ <link type="guide" xref="prob-conn"/>
+ <desc>
+ The instant messaging account that you want to use is not enabled in
+ the list of accounts.
+ </desc>
+ <revision version="3.0" date="2009-06-17" status="stub"/>
+ <credit type="author">
+ <name>Phil Bull</name>
+ <email>philbull@gmail.com</email>
+ </credit>
+ <copyright>
+ <year>2009</year>
+ <name>GNOME Documentation Project</name>
+ </copyright>
+ <license>Creative Commons Share Alike</license>
+ <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" />
+ </info>
+
+<title>My account is not enabled</title>
+
+<p>
+If the instant messaging account that you want to use is not enabled in the
+drop-down account list when you try to start a new conversation or join a
+chat, your account details may not be correct.
+</p>
+
+<list>
+<item>
+ <p>
+ Click <guiseq><gui>Edit</gui><gui>Accounts</gui></guiseq> and make sure
+ that the <gui>Enabled</gui> checkbox is checked.
+ </p>
+</item>
+<item>
+ <p>
+ Make sure that your username and password are correct.
+ </p>
+</item>
+<item>
+ <p>
+ Expand the <gui>Advanced</gui> section of the <app>Accounts</app>
+ window and make sure that all of the server settings are correct.
+ </p>
+</item>
+</list>
+
+</page>
diff --git a/help/C/prob-conn-auth.page b/help/C/prob-conn-auth.page
new file mode 100644
index 000000000..8da582b77
--- /dev/null
+++ b/help/C/prob-conn-auth.page
@@ -0,0 +1,51 @@
+<page xmlns="http://projectmallard.org/1.0/"
+ type="topic"
+ id="prob-conn-auth">
+
+ <info>
+ <link type="guide" xref="prob-conn"/>
+ <desc>
+ An error message appears in the main window saying that
+ <gui>Authentication failed</gui>.
+ </desc>
+ <revision version="3.0" date="2009-06-17" status="stub"/>
+ <credit type="author">
+ <name>Phil Bull</name>
+ <email>philbull@gmail.com</email>
+ </credit>
+ <copyright>
+ <year>2009</year>
+ <name>GNOME Documentation Project</name>
+ </copyright>
+ <license>Creative Commons Share Alike</license>
+ <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" />
+ </info>
+
+<title>I get a message that says "Authentication failed"</title>
+
+<p>
+If you try to connect and an error message appears in the main Empathy
+window saying that <gui>Authentication failed</gui>, your instant messaging
+service is not allowing you to connect because it does not recognize your
+username or password for some reason.
+</p>
+
+<list>
+<item>
+ <p>
+ Make sure that you have registered for an account with the service you
+ are trying to connect to. If you do not have an account, most services
+ will not allow you to connect.
+ </p>
+</item>
+<item>
+ <p>
+ Click the <gui>Edit Account</gui> button in the error message. Type
+ your username and password again to make sure that they are correct.
+ Uncheck the <gui>Enabled</gui> box next to the name of your account and
+ then check it again to try to connect to the service again.
+ </p>
+</item>
+</list>
+
+</page>
diff --git a/help/C/prob-conn-neterror.page b/help/C/prob-conn-neterror.page
new file mode 100644
index 000000000..291d80ce4
--- /dev/null
+++ b/help/C/prob-conn-neterror.page
@@ -0,0 +1,62 @@
+<page xmlns="http://projectmallard.org/1.0/"
+ type="topic"
+ id="prob-conn-neterror">
+
+ <info>
+ <link type="guide" xref="prob-conn"/>
+ <desc>
+ An error message appears in the main Empathy window which says
+ <gui>Network error</gui>.
+ </desc>
+ <revision version="3.0" date="2009-06-17" status="stub"/>
+ <credit type="author">
+ <name>Phil Bull</name>
+ <email>philbull@gmail.com</email>
+ </credit>
+ <copyright>
+ <year>2009</year>
+ <name>GNOME Documentation Project</name>
+ </copyright>
+ <license>Creative Commons Share Alike</license>
+ <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" />
+ </info>
+
+<title>I get a message that says "Network error"</title>
+
+<p>
+If you try to connect and an error message appears in the main Empathy
+window which says <gui>Network error</gui>, Empathy cannot communicate with
+the instant messaging service for some reason.
+</p>
+
+<list>
+<item>
+ <p>
+ Check that you are connected to the Internet or network.
+ </p>
+</item>
+<item>
+ <steps>
+ <item>
+ <p>
+ Click the <gui>Edit Account</gui> button in the error message.
+ </p>
+ </item>
+ <item>
+ <p>
+ Expand the <gui>Advanced</gui> section and make sure that the details
+ such as server address and port are correct. You should be able to find
+ these details from the website of the messaging service.
+ </p>
+ </item>
+ <item>
+ <p>
+ Uncheck the <gui>Enabled</gui> box next to the name of your account and
+ then check it again to try to connect to the service again.
+ </p>
+ </item>
+ </steps>
+</item>
+</list>
+
+</page>
diff --git a/help/C/prob-conn.page b/help/C/prob-conn.page
new file mode 100644
index 000000000..b165cfb4d
--- /dev/null
+++ b/help/C/prob-conn.page
@@ -0,0 +1,38 @@
+<page xmlns="http://projectmallard.org/1.0/"
+ type="guide"
+ id="prob-conn">
+
+<info>
+ <link type="guide" xref="index#problems"/>
+ <desc>
+ Diagnose common problems with connecting to an instant messaging service.
+ </desc>
+ <revision version="3.0" date="2009-06-17" status="stub"/>
+ <credit type="author">
+ <name>Phil Bull</name>
+ <email>philbull@gmail.com</email>
+ </credit>
+ <copyright>
+ <year>2009</year>
+ <name>GNOME Documentation Project</name>
+ </copyright>
+
+ <license>Creative Commons Share Alike</license>
+
+ <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" />
+</info>
+
+<title>I have a problem connecting to an instant messaging service</title>
+
+<comment>
+ <cite date="2009-06-14"><name>Phil Bull</name></cite>
+ <p>This is a stub. We should identify the most common causes for a user not
+ being able to connect and document those.</p>
+</comment>
+
+<comment>
+ <cite date="2009-06-17"><name>Phil Bull</name></cite>
+ <p>Check whether gui tags are allowed in section titles and descs.</p>
+</comment>
+
+</page>
diff --git a/help/C/problems-connecting.page b/help/C/problems-connecting.page
deleted file mode 100644
index e84b03e1a..000000000
--- a/help/C/problems-connecting.page
+++ /dev/null
@@ -1,113 +0,0 @@
-<page xmlns="http://projectmallard.org/1.0/"
- type="guide"
- id="problems-connecting">
-
-<info>
- <link type="guide" xref="index#problems"/>
- <desc>Diagnose common problems with connecting to an instant messaging service.</desc>
- <revision version="3.0" date="2009-06-14" status="stub"/>
-
- <credit type="author">
- <name>Phil Bull</name>
- <email>philbull@gmail.com</email>
- </credit>
- <copyright>
- <year>2009</year>
- <name>GNOME Documentation Project</name>
- </copyright>
-
- <license>Creative Commons Share Alike</license>
-
- <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" />
-</info>
-
-<title>I have a problem connecting to an instant messaging service</title>
-
-<comment>
- <cite date="2009-06-14"><name>Phil Bull</name></cite>
- <p>This is a stub. We should identify the most common causes for a user not
- being able to connect and document those.</p>
-</comment>
-
-<section>
- <title>I get a message that says "Authentication failed"</title>
- <p>
- If you try to connect and an error message appears in the main Empathy
- window saying that <gui>Authentication failed</gui>, your instant messaging
- service is not allowing you to connect because it does not recognize your
- username or password for some reason.
- </p>
- <list>
- <item>
- <p>
- Make sure that you have registered for an account with the service you
- are trying to connect to. If you do not have an account, most services
- will not allow you to connect.
- </p>
- </item>
- <item>
- <p>
- Click the <gui>Edit Account</gui> button in the error message. Type
- your username and password again to make sure that they are correct.
- Uncheck the <gui>Enabled</gui> box next to the name of your account and
- then check it again to try to connect to the service again.
- </p>
- </item>
- </list>
-</section>
-
-<section>
- <title>I get a message that says "Network error"</title>
- <p>
- If you try to connect and an error message appears in the main Empathy
- window which says <gui>Network error</gui>, Empathy cannot communicate with
- the instant messaging service for some reason.
- </p>
- <list>
- <item>
- <p>
- Check that you are connected to the Internet or network.
- </p>
- </item>
- <item>
- <p>
- Click the <gui>Edit Account</gui> button in the error message. Expand
- the <gui>Advanced</gui> section and make sure that the details such as
- server address and port are correct. You should be able to find these
- details from the website of the messaging service. Uncheck the
- <gui>Enabled</gui> box next to the name of your account and then check
- it again to try to connect to the service again.
- </p>
- </item>
- </list>
-</section>
-
-<section>
- <title>My account is not enabled</title>
- <p>
- If the instant messaging account that you want to use is not enabled in the
- drop-down account list when you try to start a new conversation or join a
- chat, your account details may not be correct.
- </p>
- <list>
- <item>
- <p>
- Click <guiseq><gui>Edit</gui><gui>Accounts</gui></guiseq> and make sure
- that the <gui>Enabled</gui> checkbox is checked.
- </p>
- </item>
- <item>
- <p>
- Make sure that your username and password are correct.
- </p>
- </item>
- <item>
- <p>
- Expand the <gui>Advanced</gui> section of the <app>Accounts</app>
- window and make sure that all of the server settings are correct.
- </p>
- </item>
- </list>
-</section>
-
-</page>
diff --git a/help/C/send-file.page b/help/C/send-file.page
index 13774bb04..e995dad59 100644
--- a/help/C/send-file.page
+++ b/help/C/send-file.page
@@ -1,5 +1,5 @@
<page xmlns="http://projectmallard.org/1.0/"
- type="guide"
+ type="topic"
id="send-file">
<info>
diff --git a/help/C/send-message.page b/help/C/send-message.page
index 79794fca2..996b4be35 100644
--- a/help/C/send-message.page
+++ b/help/C/send-message.page
@@ -1,5 +1,5 @@
<page xmlns="http://projectmallard.org/1.0/"
- type="guide"
+ type="topic"
id="send-message">
<info>