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authorMilo Casagrande <milo@ubuntu.com>2009-08-15 03:09:26 +0800
committerMilo Casagrande <milo@ubuntu.com>2009-08-15 03:09:26 +0800
commit7a91c985c8e9b96764e29948de83fb016da9beda (patch)
treeaed87cec63e26c8ae309732642fa01a8c2fca25a /help/C/prob-conn-neterror.page
parent7b2b0bf17f28dffc39de8482989a72c401c6e263 (diff)
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[help]
irc-nick-password: * wordings * added a note irc-start-conversation: * added topic for starting a private IRC conversation irc-send-file: * added topic for sending files via IRC (it's not possible) start-conversation: * added topic describing the Ctrl+N way to start a conversation prob-conn-neterror: * reworked the page adding the IRC problem prob-conn-name: * reworked the page prob-conn-acctdisabled: * reworked the page audio-video: * added a note * added table for supported services/protocols Makefile.am: * added new pages
Diffstat (limited to 'help/C/prob-conn-neterror.page')
-rw-r--r--help/C/prob-conn-neterror.page83
1 files changed, 45 insertions, 38 deletions
diff --git a/help/C/prob-conn-neterror.page b/help/C/prob-conn-neterror.page
index f15a4c86c..8001ed49b 100644
--- a/help/C/prob-conn-neterror.page
+++ b/help/C/prob-conn-neterror.page
@@ -6,14 +6,18 @@
<link type="guide" xref="prob-conn"/>
<link type="guide" xref="irc-manage#problems" />
<desc>
- An error message appears in the main <app>Empathy</app> window which says
- "Network error".
+ An error message which says "<gui>Network error</gui>" appears in the main window.
</desc>
<revision pkgversion="2.28" version="0.1" date="2009-06-17" status="draft"/>
+ <revision pkgversion="2.28" version="0.2" date="2009-08-14" status="review"/>
<credit type="author">
<name>Phil Bull</name>
<email>philbull@gmail.com</email>
</credit>
+ <credit type="author">
+ <name>Milo Casagrande</name>
+ <email>milo@ubuntu.com</email>
+ </credit>
<copyright>
<year>2009</year>
<name>GNOME Documentation Project</name>
@@ -21,47 +25,50 @@
<include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" />
</info>
-<!--
- TODO: rework this page in order to talk about the IRC problem: if you
- don't set your nickname, this is the kind of error that will be shown.
- -->
-
-<title>I get a message that says "Network error"</title>
+ <title>I get a message that says "Network error"</title>
-<p>
-If you try to connect and an error message appears in the main Empathy
-window which says "Network error", Empathy cannot communicate with
-the instant messaging service for some reason.
-</p>
+ <p>
+ This kind of error happens when <app>Empathy</app> cannot communicate
+ with the instant messaging service for some reason.
+ </p>
+ <p>
+ Also, this kind of error happens when you try to use an IRC account without
+ setting a nickname.
+ </p>
-<list>
-<item>
- <p>
- Check that you are connected to the Internet or network.
- </p>
-</item>
-<item>
- <steps>
- <item>
- <p>
- Click the <gui>Edit Account</gui> button in the error message.
- </p>
- </item>
+ <steps>
+ <item>
+ <p>
+ Make sure that you are connected to the Internet, or to a local area network.
+ </p>
+ </item>
+ <item>
+ <p>
+ Click on the <gui>Edit Account</gui> button in the error message.
+ </p>
+ </item>
+ <item>
+ <list>
<item>
- <p>
- Expand the <gui>Advanced</gui> section and make sure that the details
- such as server address and port are correct. You should be able to find
- these details from the website of the messaging service.
- </p>
+ <p>
+ Check in the <gui>Advanced</gui> section that all the details are correct.
+ You should be able to find these details from the website of the messaging service.
+ </p>
</item>
<item>
- <p>
- Uncheck the <gui>Enabled</gui> box next to the name of your account and
- then check it again to try to connect to the service again.
- </p>
+ <p>
+ In the case of an IRC account, type your nickname in the <gui>Nickname</gui>
+ text box.
+ </p>
</item>
- </steps>
-</item>
-</list>
+ </list>
+ </item>
+ <item>
+ <p>
+ Deselect the <gui>Enabled</gui> check-box next to the name of your account,
+ and then select it again to try to reconnect to the service.
+ </p>
+ </item>
+ </steps>
</page>