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| author | Frédéric Péters <fpeters@0d.be> | 2009-08-13 00:40:34 +0800 |
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| committer | Frédéric Péters <fpeters@0d.be> | 2009-08-13 00:40:34 +0800 |
| commit | 1a4735d843a9d2757d73cdce9b0c2a0a2fb9d1b1 (patch) | |
| tree | 16ee21877e3ad47b08b2a1a1bdfdaeec09ef9146 /help/C/prob-conn-auth.page | |
| parent | 03480a1e9b3e6886bef8346c4b73d8dd93b8e238 (diff) | |
| parent | 553761acd191a6879caab2a8943b5aae50f46290 (diff) | |
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Merge branch 'mallard-to-merge'
Diffstat (limited to 'help/C/prob-conn-auth.page')
| -rw-r--r-- | help/C/prob-conn-auth.page | 62 |
1 files changed, 62 insertions, 0 deletions
diff --git a/help/C/prob-conn-auth.page b/help/C/prob-conn-auth.page new file mode 100644 index 000000000..e49167299 --- /dev/null +++ b/help/C/prob-conn-auth.page @@ -0,0 +1,62 @@ +<page xmlns="http://projectmallard.org/1.0/" + type="topic" + id="prob-conn-auth"> + + <info> + <link type="guide" xref="prob-conn"/> + <link type="seealso" xref="create-account"/> + <desc> + An error message appears in the main window saying that + "<gui>Authentication failed</gui>". + </desc> + + <revision version="3.0" date="2009-06-17" status="draft"/> + <revision pkgversion="2.28" version="3.1" date="2009-07-23" status="draft"/> + + <credit type="author"> + <name>Phil Bull</name> + <email>philbull@gmail.com</email> + </credit> + + <copyright> + <year>2009</year> + <name>GNOME Documentation Project</name> + </copyright> + + <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" /> + </info> + + <title>I get a message that says "Authentication failed"</title> + + <comment> + <cite date="2009-07-23">Milo Casagrande</cite> + <p> + Could be useful to link here how to change your password or how to + recover it. Need to write that section. + </p> + </comment> + + <p> + If you try to connect and you get a message saying <gui>Authentication failed</gui>, + your instant messaging service is not allowing you to connect because it does not + recognize your username or password for some reason. + </p> + + <list> + <item> + <p> + Make sure that you have registered for an account with the service you + are trying to connect to. If you do not have an account, most services + will not allow you to connect. + </p> + </item> + <item> + <p> + Click the <gui>Edit Account</gui> button in the error message. Type + your username and password again to make sure that they are correct. + Deselect the <gui>Enabled</gui> box next to the name of your account and + then select it to try to connect to the service again. + </p> + </item> + </list> +</page> |