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author | Phil Bull <philbull@gmail.com> | 2009-06-20 06:29:06 +0800 |
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committer | Frédéric Péters <fpeters@0d.be> | 2009-08-13 00:13:51 +0800 |
commit | bf2830cb6131a70e549399b38a9a6c994aff39ff (patch) | |
tree | 70ef286028bda72b0cdf0d88a9f3ab17a6cf3807 /help/C/prob-conn-auth.page | |
parent | 73980629d8f011acb0bd2441c53776153e2a348e (diff) | |
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* Restructure problems-connecting into a guide and shorten names to "prob-conn" * Update xmlns where missed * Use the page type hint (topic/guide) correctly
Diffstat (limited to 'help/C/prob-conn-auth.page')
-rw-r--r-- | help/C/prob-conn-auth.page | 51 |
1 files changed, 51 insertions, 0 deletions
diff --git a/help/C/prob-conn-auth.page b/help/C/prob-conn-auth.page new file mode 100644 index 000000000..8da582b77 --- /dev/null +++ b/help/C/prob-conn-auth.page @@ -0,0 +1,51 @@ +<page xmlns="http://projectmallard.org/1.0/" + type="topic" + id="prob-conn-auth"> + + <info> + <link type="guide" xref="prob-conn"/> + <desc> + An error message appears in the main window saying that + <gui>Authentication failed</gui>. + </desc> + <revision version="3.0" date="2009-06-17" status="stub"/> + <credit type="author"> + <name>Phil Bull</name> + <email>philbull@gmail.com</email> + </credit> + <copyright> + <year>2009</year> + <name>GNOME Documentation Project</name> + </copyright> + <license>Creative Commons Share Alike</license> + <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" /> + </info> + +<title>I get a message that says "Authentication failed"</title> + +<p> +If you try to connect and an error message appears in the main Empathy +window saying that <gui>Authentication failed</gui>, your instant messaging +service is not allowing you to connect because it does not recognize your +username or password for some reason. +</p> + +<list> +<item> + <p> + Make sure that you have registered for an account with the service you + are trying to connect to. If you do not have an account, most services + will not allow you to connect. + </p> +</item> +<item> + <p> + Click the <gui>Edit Account</gui> button in the error message. Type + your username and password again to make sure that they are correct. + Uncheck the <gui>Enabled</gui> box next to the name of your account and + then check it again to try to connect to the service again. + </p> +</item> +</list> + +</page> |